FAQ

General Scan MK1 — FAQ

Frequently Asked Questions

Find answers to the most common questions about the General Scan MK1, from workflow and compatibility to setup and image quality.


  1. The Product

  2. Scanable Formats & Compatibility

  3. Workflow & Automation

  4. Image Quality

  5. Hardware & Setup

  6. Software & Integration

  7. Build & Philosophy

  1. The Product

The Product

What is the General Scan MK1?

General Scan MK1 is a modular, high-speed film scanning system designed for photographers, labs, and enthusiasts who want maximum image quality without wasting time on scanning.


What makes it different from traditional scanners?

Unlike flatbed or legacy lab scanners, the MK1 uses a camera-based system with precision film transport.


This results in:


  • significantly higher resolution

  • faster scanning speeds

  • full control over the image (RAW)


Who is it for?


  • Professional labs handling high volumes

  • Photographers shooting film regularly

  • Advanced enthusiasts who want full control

  1. Scanable Formats & Compatibility

Scanable Formats & Compatibility

Which film formats are supported?

  • 35mm

  • Medium format (6×4.5 up to 6×9)


Do I need to switch hardware between formats?
No. The magnetic carriers snap in instantly — no screws, no tools.


Can I scan slide film?
Yes, but currently without automatic frame detection. A semi-manual workflow is used.

  1. Workflow & Automation

Workflow & Automation

How fast is the scanner?


A full 35mm roll with 36 frames can be scanned in under a minute.


Is the process fully automated?
Yes, for standard negatives:


  • automatic film transport

  • frame detection

  • precise positioning


The wireless controller lets you manage the entire process without being physically attached to the scanner once the film is inserted.


What happens with difficult negatives (underexposed, damaged)?


If the sensors fail, advance to the next frame manually via the controller and press “Play” again.

For slide film or film shot in challenging lighting conditions, a semi-automatic mode allows you to measure the distance between frames and then start scanning via the “Play” button. The device stores this setting until it is switched off.

  1. Image Quality

Image Quality

What determines the image quality?

The quality depends on:


  • your camera (e.g. Fujifilm GFX 100 II)

  • lens setup

  • lighting (high CRI, even diffusion)


How does it compare to lab scanners like Frontier or Noritsu?


  • higher raw detail and dynamic range

  • no baked-in look

  • full control over color grading


Does it include automatic color conversion?


A dedicated software solution is currently in development to convert negatives to positives with intelligent color and exposure handling.


In the meantime, you can use tools like Negative Lab Pro or Capture One.

  1. Hardware & Setup

Hardware & Setup

Do I need special equipment?
You need:


  • a digital camera (we recommend at least 40+ MP)

  • a macro lens (1:1 magnification is recommended to fully utilize the sensor resolution)

  • a stable mount or tripod


How are the scanner and controller connected?


The scanner and controller communicate wirelessly via WiFi.
There is no physical cable between them, allowing for a clean and flexible setup.


How is the system powered?


  • The scanner runs on a 24V power supply

  • The controller is powered via USB


This means the controller can also be powered by a power bank for maximum flexibility.


Can I control it remotely?


Yes. The WiFi controller allows you to operate the scanner from your desktop — or anywhere in your workspace.

  1. Software & Integration

Software & Integration

Is there a built-in software solution?


A dedicated app is currently in development:


  • negative → positive conversion

  • lab workflow management

  • client delivery system


Can labs integrate this into their workflow?


Yes. The system is designed with lab workflows in mind:


  • batch processing

  • client-based organization

  • scalable file handling

  1. Build & Philosophy

Build & Philosophy

Why was the General Scan MK1 created?


Because existing solutions are either:


  • too slow

  • too limited

  • or not built for modern workflows


The MK1 was built from the ground up by photographers and engineers to solve real-world problems.


Who built it?


  • Nick Frank — photographer & visual strategist

  • Jan Hausmann — engineer & system builder



if you have any more questions, please contact us at at any time: hello@generalscan.com

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